Establishing Your Voice: Conveying Your Brand in Your Copy

Lucy Bramson

9 November 2023

Lead designer & developer, Spicy Squirrel

In today's digital world, where information flows abundantly, establishing a unique and authentic voice is essential. Your brand voice is not just about the words you use; it's about the personality and values that come through in your copywriting. In this article, we'll explore how to establish your brand voice and convey it effectively in your written content.

Why Is Brand Voice Important?

Your brand voice is what sets you apart from competitors. It's the emotional and human connection you create with your audience. When done right,  it can lead to brand recognition, customer loyalty, and differentiation in the marketplace. Here's how you can establish your brand voice and convey it in your copywriting:

1. Define Your Brand

Before you can establish your brand voice, you need to understand your brand thoroughly. Start by defining your brand's mission, vision, values, and personality. Think about what your brand stands for, and the emotions you want to evoke in your audience.

2. Know Your Audience

Understanding your target audience is essential for creating a brand voice that resonates with them. Who are your customers? What are their pain points, interests, and preferences? Tailor your brand voice to speak directly to your ideal customer. This can be done by empathy mapping or building client profiles

3. Showcase Brand Personality

Whether your brand is playful and whimsical or serious and professional, your brand voice should showcase your personality. This personality should reverberate throughout your content and communications. Ebaq design offers a free and easy to use tool to help define your brand personality and brand voice.

4. Choose Your Tone

Your brand voice can have various tones, from formal to casual and conversational. Tone is about empathy, and how you adjust your voice to respond appropriately in different situations. The tone you choose should align with your brand personality and cater to your audience's expectations.

5. Consistency Is Key

Consistency is critical in maintaining your brand voice. Make your voice consistent across all channels, including your website, social media, email marketing, and any other content you produce. Inconsistency in voice can cause dissonance in your messaging and undermine your credibility.

6. Create Brand Guidelines

Develop brand guidelines that outline your brand voice, including tone, style, and messaging. These guidelines serve as reference and training material for anyone involved in creating content for your brand. Starbucks has developed a comprehensive blueprint for its brand voice.

7. Storytelling

Storytelling is a powerful way to convey your brand voice. Be authentic and share stories that align with your brand values. This way you can resonate with your audience and humanize your brand by creating an emotional connection between you and your customer.

8. Engage Your Audience

Don't just talk at your audience - engage with them. Interacting with your customers via social media makes your brand relatable and builds trust. The quality of your content is paramount – compelling, original content underlines your credibility.

9. Create Memorable Taglines and Slogans

Taglines and slogans are opportunities to encapsulate your brand voice in a few words. They are not essential but can be a powerful way to embody your brand's essence. They can make you memorable, and you will be able to think of many off the top of your head.

10. Review, refine and evolve

See how your brand voice connects with your audience. Be flexible and tweak it if necessary, but stay true to your brand values. Review and polish your content to make sure it matches your voice. Pay attention to your audience and value their feedback. Your brand voice should grow with them - successful brands move with their audience.

Conclusion

Establishing your brand voice is a continuous process, but it's an essential one. Your brand voice should be authentic, relatable, and aligned with your brand's values. When you successfully convey your brand voice in your copywriting, you build a stronger connection with your audience, create a distinctive identity in your industry, and nurture lasting customer relationships. In the crowded digital landscape, nailing your brand voice will help you stand out from the competition and elevate your brand identity.